Delivery & Returns Information

DELIVERIES:

INSURED DELIVERY INCLUDED IN LIST PRICE WITHIN MAINLAND UK 

Deliveries can be arranged by us, using specialist antiques couriers and shippers both within the UK and overseas.

Free delivery within mainland UK is included in the list price, for any other locations please contact me for a quote.

Most UK deliveries will be made within 14 days, some may take longer but we would advise of this at the time of purchase.

Worldwide shipping available, please contact us for a free quote to include professional packing and fully insured services - PLEASE NOTE : ANY NECESSARY DUTIES/TAXES WILL BE REQUIRED TO BE PAID BY THE PURCHASER/IMPORTER

Any overseas delivery timescales are discussed with the buyer at time of purchase.

RETURNS:

Customers purchasing items over the internet can be assured that we offer a 14 day returns policy in the unlikely event you are not satisfied with your purchase. 

We will issue a full refund less the transport/courier costs involved, the item should be returned back to us in the same condition as when it left us and using the same courier, the return fee should be the same as the delivery fee and no more, estimate for delivery of a general piece of furniture within mainland UK £80 - £140 plus vat.

The refund will be made no later than 14 days after the day we receive the goods back from you.

Please bear in mind that all antiques have slight blemishes and this adds to the character of them.

Cancellation forms can be forwarded to you on request.

CANCELLATION BY CUSTOMER:

Please note if you cancel a purchase after paying but before the item has been delivered, we will issue a full refund excluding a 10% administration fee.

Please note that in the very unlikely event an item is delivered and arrives with damaged packaging, it is a requisite by many insurance companies used by shippers/couriers that the following is undertaken as soon as possible: 

1) photographs taken of the packaging/box before being opened and emailed to me

2) no packaging/boxes must be destroyed or cut as these may need to be viewed  

3) photographs taken of the item (if damaged) and emailed to me